What are your best selling products?
Our best sellers are our Lemon Balm Salve, Witch Hazel Suppositories, All Heal Salve, Arnica Boswellia Cream and the MenoMoist Suppositories.
Do the products have an expiration date?
We give most of our products a two-year shelf life, though there are some that only have a one-year. Our soaps and our Cat Nips can be good for up to 5 years. All other products now have expiration dates listed on the label.
Can I find your products in a store near me?
If the retailer buys directly from us, they will be listed by state on our How To Order page. You may also contact a distributor in your state to see if they have any stores near you.
Are your products all natural?
Yes, we use all naturally grown or wild crafted herbs in our products. We never use herbs that have been treated with any chemicals. We strive to use the highest quality oils and base ingredients, however our Olive Oil is not certified organic.
Where are you located?
We are located in the foothills of the Berkshire Mountains in Western Massachusetts.
Do you have a retail store at your Worthington location?
No, we sell our products via this website and our catalog. We also have numerous retailers listed on our How To Order page.
How should I store the suppositories?
Suppositories should be stored in the refrigerator or freezer.
How do I open the suppository mold?
The flat, unopened end will separate and peel apart.
Is the Cornstarch you use in your powders genetically modified?
No, we only use Non-GMO Cornstarch.
How do you ship/When will my order arrive?
We ship either USPS Priority Mail, Ground Advantage or UPS. You will have the option to choose which shipping method is best for you during the checkout process. Orders are usually processed within 2-3 days and shipping typically takes 2-7 days after leaving WiseWays. Please note: We only ship Tuesday through Friday. We are closed Saturday through Monday. Orders placed during those days will be processed on the following Tuesday. Estimated shipping for International orders is 10-14 business days.
Do you ship outside the U.S.?
Yes, we ship all over the world. Your shipping cost will be calculated during checkout. Any customs fees charged by your country upon arrival are your responsibility. For orders being shipped to Australia, please be aware that effective July 1st, 2018, Australia will apply a 10% GST (Goods and Services Tax) to all imports.
Can I return an item?
Unopened products may be returned within 30 days of receipt. Shipping charges will not be refunded.
Can I send a gift?
Yes, we can ship a gift for you, and even send a card if needed.
Do you have any products for animals?
We have our Cat Nips, made especially for your favorite feline. You can also use the following products on animals too: Calendula, Comfrey and Eucalyptus & Rosemary Hair Oils, All Heal Salve, Arnica Boswellia Cream, Jewelweed Salve, White Pine Salve, Witch Hazel Salve, Black Blood Root Salve & Ashitaba Chaga Balm.
I am allergic to…
If you allergic to a specific item, please check the ingredients on the label before use. You may also email us for further clarification if needed.