Order processing and shipping times will vary depending on where you live and our product inventory. Please note: We ship Tuesday through Friday. We are closed Saturday through Monday. Orders placed on those days will be shipped the following Tuesday. We make all our products by hand. If an item you ordered is not in stock, making it can take up to two weeks. If an item in your order is out of stock and we need to make it, we will notify you by email. Otherwise, most orders are processed in 2 to 3 business days. Domestic orders can take anywhere from 2 to 10 days to reach you. International orders may take much longer. Please be patient.
We ship using the U.S. Postal Service Priority Mail, Ground Advantage or via UPS. Shipping charges are based on weight, dimensions and destination of your order and are calculated by the U.S. Postal Service or UPS. All domestic orders over $100 ship free.
International customers please take note:
Domestic shipping offers and timelines do not apply to international and overseas orders, including Hawaii, Alaska, and Puerto Rico. International shipping charges do not include customs duties, taxes, or import fees, which are the responsibility of the customer. For complete international shipping details, delivery timing, and customs information, please visit our International Shipping page.
We ship all our products using delivery confirmation. However, we do not insure retail packages. If you need insurance or any other special handling, please notify us via email at the time you place your order.
Returns Policy
Unopened products may be returned to WiseWays within 30 days of receipt for a product refund, shipping charges excluded. We will only refund products purchased directly from WiseWays Herbals.
All other products must be returned to the place of purchase.
Frequently Asked Questions About Herbal Bath Products
Herbal bath products have long been used as part of traditional bathing, cleansing, and personal-care routines. WiseWays Herbals offers a variety of handcrafted bath products including bath crystals, foot soaks, soaps, shower melts, hair oils, hair rinses, and hair tonics. The following questions answer some of the most common questions about these products.
1. What Are Bath Crystals and How Are They Used?
Bath crystals are blends of salts, herbs, and essential oils that are added to warm bath water. As the crystals dissolve, they release their botanical ingredients and aromas into the bath.
Many customers choose bath crystals as part of a relaxing bathing ritual and select different blends based on the herbs and fragrances they enjoy most.
2. What Is the Difference Between Bath Crystals and Foot Soaks?
While both products are mixed with warm water, bath crystals are generally intended for a full bath, while foot soaks are designed specifically for use in a foot bath or basin.
Many foot soaks contain botanical ingredients, salts, and essential oils similar to those found in bath crystals, but they are formulated for a more focused soaking experience.
3. What Is a Hair Rinse?
A hair rinse is a liquid preparation used after washing the hair. WiseWays hair rinses are made with apple cider vinegar and are used as part of traditional hair-care routines to revitalize the scalp, restore its proper pH, and remove soap residue.
4. What Is the Difference Between a Hair Oil, Hair Tonic, and Hair Rinse?
Although all three products are used in hair care, they serve different purposes.
Hair oils are typically applied directly to the hair and scalp and often contain nourishing plant oils and botanical ingredients. Our Roots Hair Tonic is a liquid preparation used as part of scalp and hair-care routines to condition hair, stimulate and tone the scalp. Hair rinses are generally used after shampooing and may contain herbal infusions and apple cider vinegar.
Each product offers a different way to incorporate botanical ingredients into a hair-care routine.
5. What Makes WiseWays Herbals Soaps Different?
WiseWays Herbals handcrafted soaps are made with plant-based oils and feature a variety of botanical ingredients, essential oils, and natural fragrances. Different formulations include ingredients such as aloe, jewelweed, oatmeal and honey, rosemary and lavender, patchouli and vanilla, sandalwood, and other traditional botanicals.
Because each soap offers its own unique combination of ingredients and aromas, customers often enjoy exploring different varieties throughout the year and choosing the soaps that best fit their personal preferences and daily cleansing routines.
6. Why Do Herbal Bath Products Contain Essential Oils?
Essential oils are commonly used in herbal bath products because they contribute fragrance, aroma, and sensory qualities to the bathing experience.
Different essential oils provide distinct scents and characteristics, allowing customers to choose products that match their personal preferences and self-care routines.
7. How Should Herbal Bath Products Be Stored?
Most herbal bath products should be stored in a cool, dry location away from excessive heat, moisture, and direct sunlight.
Keeping containers tightly closed when not in use helps maintain product quality and freshness.
