Order processing and shipping times will vary depending on where you live and our product inventory. Please note: We ship Tuesday through Friday. We are closed Saturday through Monday. Orders placed on those days will be shipped the following Tuesday. We make all our products by hand. If an item you ordered is not in stock, making it can take up to two weeks. If an item in your order is out of stock and we need to make it, we will notify you by email. Otherwise, most orders are processed in 2 to 3 business days. Domestic orders can take anywhere from 2 to 10 days to reach you. International orders may take much longer. Please be patient.
We ship using the U.S. Postal Service Priority Mail, Ground Advantage or via UPS. Shipping charges are based on weight, dimensions and destination of your order and are calculated by the U.S. Postal Service or UPS. All domestic orders over $100 ship free.
International customers please take note:
Domestic shipping offers and timelines do not apply to international and overseas orders, including Hawaii, Alaska, and Puerto Rico. International shipping charges do not include customs duties, taxes, or import fees, which are the responsibility of the customer. For complete international shipping details, delivery timing, and customs information, please visit our International Shipping page.
We ship all our products using delivery confirmation. However, we do not insure retail packages. If you need insurance or any other special handling, please notify us via email at the time you place your order.
Returns Policy
Unopened products may be returned to WiseWays within 30 days of receipt for a product refund, shipping charges excluded. We will only refund products purchased directly from WiseWays Herbals.
All other products must be returned to the place of purchase.
Frequently Asked Questions About Herbal Body Care Products
Herbal body care products have long been used as part of traditional skin-care and personal-care routines. WiseWays Herbals offers a variety of handcrafted body care products including balms, body oils, creams, and powders. The following questions answer some of the most common questions about these products.
1. What Is the Difference Between a Balm, Cream, Oil, and Powder?
Although all of these products are used as part of body-care routines, they differ in texture and formulation.
Balms are typically made with oils and beeswax, creating a firmer consistency. Oils are liquid preparations that are easily applied to the skin. Creams contain both oils and water-based ingredients, creating a lighter texture. Powders offer a completely different texture and are applied dry.
Many customers enjoy using different types of products throughout the year depending on their preferences and seasonal needs.
2. Why Do Some WiseWays Herbals Body Care Products Contain Beeswax?
Beeswax has been used for generations in traditional balms, salves, and body-care products. When combined with oils and botanical ingredients, beeswax helps create the smooth, semi-solid texture found in many balms and similar preparations.
Its natural consistency makes it a popular ingredient in many WiseWays Herbals handcrafted body-care products.
3. Why Do Different Body Care Products Feature Different Herbs?
Each botanical ingredient contributes its own unique characteristics, aroma, and history of traditional use. WiseWays Herbals body-care products feature a variety of herbs including calendula, comfrey, St. John's wort, lavender, rose, peppermint, tea tree, boswellia, and other carefully selected botanicals.
Learning about the ingredients in each formulation can help customers choose the products that best fit their interests and personal-care preferences.
4. What Are Herbal Body Powders Used For?
Body powders have long been used as part of everyday personal-care routines. They are commonly applied to help absorb moisture, reduce friction, and leave the skin feeling fresh and comfortable throughout the day.
WiseWays Herbals body powders feature ingredients such as arrowroot powder, clays, botanical ingredients, and essential oils, creating a variety of unique formulations and aromas.
5. How Should Herbal Body Care Products Be Stored?
Most herbal body care products should be stored in a cool, dry location away from excessive heat and direct sunlight.
Because products such as balms and salves are made with natural ingredients, warmer temperatures may affect their consistency. Proper storage helps maintain product quality and freshness.
