WiseWays Herbals ships to customers around the world from Worthington, Massachusetts, USA. We carefully prepare and pack our handcrafted herbal products using trusted shipping carriers and delivery confirmation whenever available.

Order Processing

Orders are typically processed within 2–3 business days. Because many of our products are handcrafted in small batches, some items may occasionally require additional preparation time. If something needs to be made, production time could be up to two weeks.

Please note: We ship Tuesday through Friday. We are closed Saturday through Monday. Orders placed during those days will generally ship the following Tuesday.

International Shipping Methods

International orders are generally shipped using USPS International services or UPS, depending on destination and available shipping options during checkout.

Shipping charges are calculated automatically during checkout based on package weight, dimensions, and destination.

Estimated Delivery Times

International delivery times vary depending on destination, shipping method selected, and customs processing in the destination country.

As a general guideline, most international orders arrive within approximately 10–14 business days, though some destinations may take longer.

Please note that customs delays are outside our control and may occasionally extend delivery times.

Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, taxes, or import fees determined by the destination country.

These charges are not included in the order total and are the responsibility of the customer.

Please note that customs processing times vary by country and may occasionally delay delivery.

Tracking Information

Tracking availability varies by destination and shipping method. Delivery confirmation and tracking information will be provided whenever available.

Questions?

If you have questions about international ordering, shipping options, or delivery to your location, please feel free to contact us before placing your order. We’re happy to help.